Created with TopBraid Composer Are other customers in your building also experiencing problems? Technical difficulty Yes. No, my neighbors are not experiencing the same problem. I don't know. Yes, my neighbors are experiencing the same problem. What can customer service help you with today? Billing question. Cancel account New account Do you live in a multi-unit dwelling with other customers? No. What system are you having trouble with? What television symptoms are you having? Bad reception Tiling No Sound No Picture 1 Cable TV High-speed Internet Both 0 Is your television turned on? TVTurned on 2